Privacy Policy – SmartWallet Guide Website

Data Fiduciary: The SmartWallet Editorial Team operates the website smartwallet.net.in as an informational guide about the SmartWallet P2P token trading app. We determine the purpose and means of processing any personal data collected through this website.

• Website: smartwallet.net.in
• Operated by: SmartWallet Editorial Team
• Registered Address: Wadi, Nagpur, Maharashtra, India
• Contact Email: privacy@smartwallet.net.in
• Purpose of Website: Educational guide providing information about the SmartWallet app, including download steps, registration guides, trading tutorials and safety tips.

This privacy policy applies exclusively to the website smartwallet.net.in. It does not apply to the SmartWallet mobile application (which is governed by its own privacy policy published by the app developer) or to any third-party websites linked from our pages.

A Information You Voluntarily Provide

We collect only the personal data that you choose to share with us through direct interactions:

• Contact form submissions: When you use the Contact Us page, we collect your name, email address, phone number (if provided), and the content of your message.
• Email communications: When you email us directly at privacy@smartwallet.net.in or any other address listed on this website, we receive your email address and the contents of your message.

B Information Collected Automatically

When you visit smartwallet.net.in, certain technical data is automatically transmitted by your browser:

• IP address: Your device's public IP address is transmitted when your browser connects to our servers and to third-party services we use (such as Google Fonts).
• Browser user agent: Information about your browser type, version, and operating system.
• Referrer URL: The webpage you visited before arriving at our site.
• Device information: Screen resolution, device type (mobile/desktop), and language preferences where transmitted by your browser.

This data is used for operational purposes (serving the webpage, security, analytics) and is described in more detail in Section 4.

C Information We Do NOT Collect

We want to be transparent about what we do not collect. This website does not collect:

• Sensitive personal data (financial information, government IDs, biometric data)
• Account passwords or login credentials
• UPI PINs, bank account numbers, or payment card details
• Location data beyond what is inferable from an IP address
• Automatically tracked browsing behaviour across other websites

We collect personal data through the following methods:

• Direct interactions: When you fill in the contact form, send us an email, or otherwise correspond with us.
• Automated technology: As you browse our website, your browser automatically communicates technical data (IP address, user agent, referrer) to our server and to third-party content delivery networks we use.
• Third-party services: Services integrated into our website (such as Google Fonts) may collect data as described in Section 7. We do not control what these third parties collect when your browser connects to their servers.

We process personal data only for specific, lawful purposes. For each category of data, the purpose is as follows:

Contact Form & Email Data (Name, Email, Message)

• To respond to your enquiries, questions, and feedback
• To provide information you have requested about the SmartWallet app
• To resolve any complaints or issues you raise
• Legal basis: Your consent (given when you submit the form or send an email) and our legitimate interest in responding to communications

IP Address & Technical Data

• To deliver the website content to your browser
• To ensure the security and stability of our website (server logs, threat detection)
• To understand aggregate usage patterns (e.g., which pages are most visited)
• Legal basis: Legitimate interest in operating and securing our website

Google Fonts Data (IP Address, User Agent, Referrer)

• To load and display web fonts on your device so the website renders correctly
• Legal basis: Legitimate interest in providing a consistent visual experience (as permitted for essential website functionality)

We do not use your personal data for automated decision-making, profiling, or targeted advertising purposes.

This website uses minimal cookies and tracking technologies. Here is what you should know:

• No analytics cookies: smartwallet.net.in does not use Google Analytics, Facebook Pixel, or any third-party analytics service that sets cookies.
• No advertising cookies: We do not display advertisements or use ad-serving technologies on this website.
• No session cookies: Because our website has no login system or user accounts, we do not set session cookies for authentication.
• Google Fonts: When your browser loads fonts from Google's servers (fonts.googleapis.com, fonts.gstatic.com), Google may process your IP address as described in Section 7. Google Fonts does not set or log cookies.
• Essential technical data: Your browser communicates IP addresses and user agent strings as part of standard HTTP requests to our server and to third-party CDNs. This is inherent to how the internet works, not a cookie-based tracking mechanism.

If we add any cookie-based services in the future, we will update this policy and, where required by law, seek your consent before those cookies are set.

We do not sell, trade, or rent your personal data to anyone. We share your data only in the following limited circumstances:

• Service providers: We use web hosting services and content delivery networks (CDNs) that may process IP addresses and technical data to serve our website. These providers are contractually bound to process data only on our instructions and to implement reasonable security measures.
• Legal compliance: We may disclose personal data if required to do so by law (e.g., in response to a lawful request from a court, law enforcement, or regulatory body) or to protect our legal rights.
• With your consent: In any other situation, we will ask for your explicit consent before sharing your data.

We do not transfer your personal data outside India for processing. Our hosting infrastructure and all third-party services we engage operate within or through secure channels compliant with Indian data protection laws.

When you visit smartwallet.net.in, your browser connects to the following third-party services. Each service processes certain data independently:

Google Fonts

• Provider: Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
• Data processed: IP address, user agent string, referrer URL, requested font files
• Purpose: Delivering web fonts to your browser for consistent visual rendering
• Privacy notice: policies.google.com/privacy
• Note: Google Fonts does not set cookies or log user behaviour. Google does not use data from font requests for profiling or targeted advertising. You may self-host fonts if you prefer; instructions are available in Google Fonts documentation.

GitHub (APK Download)

• Provider: GitHub, Inc.
• Data processed: IP address, user agent, referrer when you click the download link
• Purpose: Hosting the SmartWallet APK file for download
• Privacy notice: docs.github.com/privacy

Telegram (Community Channel)

• Provider: Telegram Messenger LLP
• Data processed: IP address, user agent when you click the Telegram link
• Purpose: Linking to the official SmartWallet community channel
• Privacy notice: telegram.org/privacy

Each third party processes your data according to its own privacy policy. We recommend reviewing their policies for full details. We are not responsible for the data practices of these third parties.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Contact form / email enquiries: Retained for up to 12 months after the enquiry is resolved, or longer if a legal obligation or ongoing business relationship requires it.
• Server logs (IP addresses, technical data): Retained for a maximum of 30 days for security monitoring purposes, after which they are anonymised or deleted.
• Legal retention: Where required by applicable Indian law, we may retain certain records for longer periods (e.g., to comply with tax or legal obligations).

When the retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to you.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:

• Encryption in transit: This website uses HTTPS (TLS 1.2+) to encrypt all data transmitted between your browser and our server.
• Access controls: Only authorised personnel have access to personal data, and access is granted on a need-to-know basis.
• Secure hosting: Our website is hosted on servers with industry-standard security configurations, firewalls, and regular security updates.
• Minimum data principle: We collect only the minimum personal data necessary for our stated purposes.
• Regular reviews: We review our security practices periodically to ensure they remain effective.

While no online service can guarantee absolute security, we follow reasonable security practices as required under the Information Technology Act, 2000 and the DPDP Act, 2023.

In the unlikely event of a personal data breach that is likely to cause harm to you, we will:

• Notify the Data Protection Board of India as required under the DPDP Act, 2023
• Notify affected Data Principals without delay, providing details of the breach and recommended mitigation steps
• Take immediate steps to contain and remediate the breach

We maintain an incident response plan to ensure timely and effective action in the event of any security incident involving personal data.

As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data:

Right of Access

You have the right to know what personal data we hold about you, the purpose of processing, and with whom it has been shared.

Right of Correction

You can request that we correct any inaccurate or incomplete personal data we hold about you.

Right of Erasure

You can request that we delete your personal data when it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.

Right of Grievance Redressal

You have the right to lodge a grievance about our processing of your personal data and to have that grievance addressed within the timeframe specified in Section 12.

Right to Withdraw Consent

Where we process your data based on your consent (e.g., when you submit a contact form), you may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Nominate

You have the right to nominate a person who will exercise your rights in the event of your incapacity or death.

How to exercise your rights: To exercise any of these rights, please contact our Grievance Officer using the details in Section 12 below. We will respond to your request within 30 days of receipt, as required under the DPDP Rules, 2025.

This website is not directed at children under the age of 18. We do not knowingly collect personal data from children. The SmartWallet app itself is intended for users who are 18 years of age or older.

If we become aware that we have inadvertently collected personal data from a child under 18 without verified parental consent, we will take steps to delete that information as soon as possible. If you believe a child has provided us with personal data, please contact our Grievance Officer immediately.

Our website contains links to external websites, including the SmartWallet app APK on GitHub, the Telegram community channel, and partner/recommended sites. This privacy policy applies only to smartwallet.net.in. We are not responsible for the privacy practices of any third-party websites. We encourage you to read the privacy policies of every website you visit.

We may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page and may notify you by a prominent notice on the website.

We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have any questions about this privacy policy, your data, or how we handle your personal information, you can reach us through any of the following channels:

• Email (general): privacy@smartwallet.net.in
• Grievance Officer: grievance@smartwallet.net.in (for data protection complaints and rights requests)
• Contact form: Contact Us page
• Postal address: Wadi, Nagpur, Maharashtra 440023, India